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FAQ

Binary Options & CFD trading FAQ

WHAT IF I FORGOT MY PASSWORD?

You must follow the steps below: 1. Click FORGOT PASSWORD on the log in page. 2. Enter your e-mail address used to register. 3. You will receive an e-mail with new password. With the new password, you can sign in and modify your password in 'Profile Settings' section. If this will not be enough, please contact us. Please contact us only from the e-mail address you have used for registration.

HOW CAN I CHANGE MY PERSONAL INFORMATION?

We are a highly secured site and your security is most important to us. In order to change your information you need to contact us.

HOW CAN I CHANGE MY PERSONAL INFORMATION?

We are a highly secured site and your security is most important to us. In order to change your information you need to contact us.

CAN I CHANGE MY REGISTRATION E-MAIL?

For security reasons, we do not allow members to change their registration e-mail address.

HOW CAN I CHECK MY ACCOUNT BALANCES?

You can sign in to your account and check your balance in 'Available Balance' column on the center box.

WHICH E-CURRENCIES DO YOU ACCEPT?

We accept only BitCoin.

I WISH TO INVEST WITH 365tradings.com BUT I DONT HAVE ANY BITCOIN ACCOUNT.

You can open a free Bitcoin account here : www.blockchain.info or www.coinpayments.net

HOW DO I MAKE MY FIRST INVESTMENT?

To make a deposit you must first become a member of our site. Please use the member username and password that are provided upon signing up. All deposits must be made through the Investor's Area. You will need to click on 'Deposit Funds' in the center, there you can choose a payment method and follow the page simple instructions to complete your investment. The transaction is secure, instant and convenient.

WHEN WILL THE FIRST PROFIT BE ADDED TO MY ACCOUNT BALANCE?

The first profit will be added to your account balance according to the schedule of the plan that you've invested your money in.

HOW MUCH DOES IT COST TO OPEN AN ACCOUNT WITH YOU?

Opening account with us is absolutely free. There are no hidden costs and no maintenance fees.

MAY I OPEN SEVERAL ACCOUNTS IN YOUR PROGRAM?

Yes, you can. But, accounts must have different names and email address. This is a prevention of creating numerous accounts and making deposits through your own referral link.

WHAT IS BITCOIN ?
Bitcoin is a form of digital currency which is based on an open source code that was created and is held electronically. Bitcoin is a decentralized form of currency, meaning that it does not belong to any form of government and is not controlled by anyone.
HOW CAN I INVEST WITH 365tradings.com ?

Money sent through Bitcoin won't be instantly added to your deposit, it can take anywhere from 1 minutes to 24 hours. Please remember that all Bitcoin deposits are activated after 4 blockchain network confirmations.

WHAT IS THE MINIMUM AND MAXIMUM AMOUNT THAT CAN BE INVESTED?

The minimum investment amount is only $50 and the maximum amount of investment is $250,000.

HOW CAN I WITHDRAW USING E-CURRENCY?

Sign into your account and enter 'Withdraw Funds' section and specify the amount of withdrawal. After operation is completed, your profit will be transferred to your e-currency account.

WHEN CAN I WITHDRAW FUNDS FROM AVAILABLE BALANCE?

You can withdraw funds from the available balance anytime you want and without any fee.

WHAT IS THE MINIMUM AND MAXIMUM AMOUNT THAT CAN BE WITHDRAWN?

The minimum withdrawal amount is $24 and the maximum withdrawal amount is unlimited.

AFTER I MAKE A WITHDRAWAL REQUEST, WHEN WILL MY WITHDRAWAL REQUEST BE PROCESSED?
365tradings processes all withdrawal requests within 1 hour.

However verification may take longer time, if client didn't submit all requested documents in time.
WHO CAN JOIN IN YOUR REFERRAL PROGRAM?

Anyone who has account with us can join our referral program and start making money.

DO YOU HAVE A REFERRAL PROGRAM?

Yes! We have 3 level referral commission structure. You will earn 5% on first level, 3% on second level and 2% on the third level from each deposit of your referrals. Moreover, we offer you a referral program, participation in which you doesn't even need to have an active investment in our project.

HOW DO I GET MY REFERRAL LINK AND REFERRAL MATERIALS SUCH AS BANNERS?

Your referral link is created automatically when you open an account with us. You will find your link along with banner ads that you can use to promote this program in the Referral links section.

HOW CAN I VIEW THE TOTAL NUMBER OF REFERRALS I HAVE?

You need to sign in to your account and enter Your referrals section. You will find everything related to your referrals there.

HOW CAN I VIEW THE TOTAL NUMBER OF REFERRALS I HAVE?

You need to sign in to your account and enter Your referrals section. You will find everything related to your referrals there.

WILL I GET MY REFERRAL BONUS FOR EVERY ADDITIONAL DEPOSIT MY REFERRALS MAKE?

Yes, you will get referral bonus on every deposit your referrals make.

WILL I GET MY REFERRAL BONUS FOR EVERY ADDITIONAL DEPOSIT MY REFERRALS MAKE?

Yes, you will get referral bonus on every deposit your referrals make.

WHEN ARE REFERRALS COMMISSIONS ADDED TO MY ACCOUNT?

It will be added to your 'Available to Withdraw' balance immediately after your referral made deposit.

DO I NEED TO INVEST IF I WANT TO START REFERRING OTHERS AND EARN REFERRAL COMMISSIONS?

Yes, you need to invest if you want to start earning referral commission.

HOW CAN I ATTRACT PEOPLE TO JOIN YOUR PROGRAM AND GET REFERRAL COMMISSION FOR THIS?

You should create an account with us and then visit the referral program section to obtain your unique referral link. This can be done by simply conveying your personal referral link to your friends or partners.

IS THERE ANY LIMIT IN THE AMOUNTS OF THE REFERRAL COMMISSION?

No, there is no limit. Therefore, the more your referrals invest, the more you can earn.

Disclaimer:
When trading CFD as with any financial assets, there is a possibility that you may sustain a partial or total loss of your investment funds when trading. As a result, it is expressly advised that you should never invest with, or trade upon, money which you cannot afford to lose through this manner of trading. 365tradings provides no guarantees of profit nor of avoiding losses when trading.
The Website and Content may be available in multiple languages. The English version is the original version and the only one binding on 365tradings; it shall prevail on any other version in case of discrepancy. 365tradings shall not be responsible for any erroneous, inadequate, or misleading translations from the original version into other languages. 365tradings nor its agents or partners are not registered and do not provide any services on the USA territory.

AC Global Limited (www.365tradings.com) is regulated by the International Financial Services Commission of Belize with License numbers IFSC/62/445/TS and IFSC/62/445/APM.